Balance Point

Process Reengineering

 
 

Context.

A medical device manufacturer had spent 9 months designing a production line for a line-extension product.


Problem.

Marketing, engineering, quality, manufacturing, research and development and the project office could not come up with a plan for implementation.  At the end of the 9 months of planning, they found themselves back at square one.


Action.

We formed a core team of empowered representatives - 1 from each group.  Using a combination of group intensives, 1-on-1 interviews, project planning and management tools, we constructed a timeline for implementation of the production line.  We planned the resourcing of the project and identified roadblocks and bottlenecks.


Results.

The project plan was outlined within 10 weeks.  The resource plan was completed 6 weeks later.  After some small refinements, the core team, along with their six organizations, agreed to the project plan and took it to the Board for approval.


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Business Process Reengineering